In February 2022, Yulia, on maternity leave with her 8-month-old child, resided in the village of Drobysheve near Liman. She anticipated the invasion due to her experience in 2014 and alarming russian broadcasts. Despite warnings, her family, including three children, Yulia's husband, and in-laws, hesitated to leave until witnessing the aftermath of Bucha's occupation. Prompted by this horror, they embarked on a 15-hour journey to Zaporizhzhia barely making it before curfew. Yulia’s mother stayed in Kupiansk as she was afraid to travel. The most stressful for Yulia was then losing contact with her mother for a month. Upon reconnecting, Yulia sought evacuation assistance for her mother through the Helping to Leave chatbot. An organized exit through the Pechenihy dam offered a glimmer of hope for people who were left in Kupiansk. After convincing her mother to evacuate, Yulia's path transformed from being an evacuee herself to helping others as a dedicated volunteer. Yulia became a chatbot operator assisting people, especially in the Kherson Oblast. Her efforts extended way beyond her family's evacuation, as she has been actively participating in organizing safe exits, issuing passes, and providing guidance. Even amid chaos caused by the terrorist attack at the Kakhovskaya hydroelectric station, Yulia remained at the forefront of providing help, showing strength and compassion. In times of crisis, Yulia became a beacon of hope for those in trouble despite her maternity leave and remote part-time work, illustrating the power of community and compassion.